Introduction

Welcome to Galactic Tours & Travels. By using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any bookings or using our services. If you do not agree with these terms, you should not use our website or services.

1. Definitions

  • “We,” “Us,” “Our” refers to Galactic Tours & Travels.
  • “You,” “Your” refers to the customer or user of our website and services.
  • “Services” refers to the travel-related services we offer, including but not limited to flight bookings, hotel reservations, and tour packages.

2. Use of Services

  • Eligibility: By using our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
  • Accuracy of Information: You agree to provide accurate, current, and complete information when booking services through our website or directly with us.
  • Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

3. Booking and Payment

  • Booking Confirmation: All bookings are subject to availability and are not confirmed until you receive a confirmation email from us.
  • Payment Terms: Payment for bookings must be made in full at the time of confirmation unless otherwise agreed upon. We accept various payment methods as specified on our website.
  • Pricing: Prices are quoted in the local currency and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
  • Cancellations and Refunds: Cancellation policies vary depending on the service booked. Please refer to the specific terms provided at the time of booking. Refunds, if applicable, will be processed according to these policies.

4. Changes to Bookings

  • Modifications: If you need to make changes to your booking, please contact us as soon as possible. Modifications are subject to availability and may incur additional charges.
  • Airline and Supplier Changes: Airlines and other service providers may change or cancel bookings at their discretion. We will make reasonable efforts to notify you of such changes, but we are not responsible for any inconvenience or loss caused by these changes.

5. Travel Documentation

  • Passport and Visa Requirements: You are responsible for ensuring that you have valid passports, visas, and any other required travel documents. We are not responsible for any issues arising from incorrect or incomplete documentation.
  • Health Requirements: You are responsible for understanding and complying with any health and vaccination requirements for your destination.

6. Liability and Disclaimers

  • Third-Party Services: We act as an intermediary between you and third-party service providers such as airlines, hotels, and tour operators. We are not liable for any actions, errors, omissions, or breaches by these third parties.
  • Limitation of Liability: To the fullest extent permitted by law, our liability for any claim arising from your use of our services is limited to the amount paid for the relevant booking.
  • Force Majeure: We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.

7. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and software, is the property of Galactic Tours & Travels or its licensors and is protected by intellectual property laws.
  • Use of Content: You may not reproduce, distribute, or otherwise use any content from our website without our prior written permission.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is available on our website. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any changes have been made constitutes your acceptance of the updated terms.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Galactic Tours & Travels
50 Habib Super Market, Shop no 214, Gulshan 1, Dhaka 1212
Phone: +8801326709397, +8801777777861
Email: Tourgalactic@gmail.com

12. Effective Date

These Terms and Conditions are effective as of [Insert Date].