A. How to Cancel Your Flight Booking:
- Login to Your Account: Go to the “My Bookings” section after logging into your account.
- Select the Booking: Choose the flight you wish to cancel.
- Review the Cancellation Policy: Carefully review the cancellation terms, including any applicable fees or refunds.
- Confirm Cancellation: After reviewing, click on “Cancel Flight” to confirm.
Refund Policy:
- Refundable Tickets: You may be eligible for a full or partial refund depending on the airline’s policy and the time of cancellation.
- Non-Refundable Tickets: Non-refundable fares may not qualify for a refund, but in some cases, you may be eligible for travel credits or rescheduling options.
Cancellation Fees:
- Airlines may charge a cancellation fee based on the fare rules. These fees vary depending on the airline, fare type, and cancellation timing.
- Galactic Tours & Travels may also charge a small service fee for processing cancellations.
Travel Insurance:
To protect your travel investment, we recommend purchasing travel insurance that covers flight cancellations due to unforeseen circumstances such as illness or emergencies.
Assistance:
For any issues or assistance with cancellations, please contact our Customer Support team available 24/7.
At Galactic Tours & Travels, we understand that plans can change unexpectedly. Our Flight Cancellation feature allows you to easily manage your bookings with just a few clicks.
B. Hotel Booking Cancellation Policy
At Galactic Tours & Travels, we strive to offer flexibility when it comes to your travel plans. If your plans change, our easy-to-use hotel booking cancellation feature allows you to manage your reservations hassle-free.
How to Cancel Your Hotel Booking:
- Log into Your Account: Navigate to the “My Bookings” section once you’re logged in.
- Select the Booking: Choose the hotel reservation you wish to cancel.
- Review Cancellation Terms: Before confirming, review the hotel’s cancellation policy, including any applicable charges or refund details.
- Confirm Cancellation: After reviewing the terms, click the “Cancel Booking” button to finalize your cancellation.
Refund Policy:
- Free Cancellation: Some hotels offer free cancellation within a specific timeframe. You may receive a full refund if you cancel before the deadline.
- Non-Refundable Rates: For non-refundable rates, no refund is typically provided, though some hotels may offer rescheduling options.
- Partial Refund: Certain hotels may allow a partial refund if cancellation is made after the free cancellation period.
Cancellation Fees:
- Hotels may impose cancellation fees depending on the booking terms and the time of cancellation. These charges vary by hotel and room type.
- Galactic Tours & Travels does not charge additional fees for cancellations but follows the hotel’s individual policies.
Travel Insurance:
To safeguard your hotel bookings from unexpected changes, we recommend purchasing travel insurance that covers cancellations due to emergencies or unforeseen circumstances.
Customer Support:
For assistance with cancellations or additional information, our Customer Support team is available 24/7 to help you navigate your booking options.
C. Tour Booking Cancellation Policy
We understand that sometimes plans change, and you may need to cancel your tour. At Galactic Tours & Travels, we aim to make the tour cancellation process as straightforward as possible, while providing clear information on refunds and fees.
How to Cancel Your Tour Booking:
- Log in to Your Account: Go to the “My Bookings” section once logged in.
- Select Your Tour: Find the tour you wish to cancel.
- Review Cancellation Terms: Each tour may have specific cancellation policies, including timelines and potential fees. Please review them before proceeding.
- Confirm Cancellation: After reviewing the policy, click on “Cancel Tour” to complete the cancellation.
Refund Policy:
- Full Refund: Certain tours allow full refunds if canceled within a specific timeframe (e.g., 30 days before the tour date).
- Partial Refund: If canceled after the refund window has passed, a partial refund may be available, depending on the tour operator’s policy.
- Non-Refundable Tours: Some tours, especially promotional or last-minute bookings, may be non-refundable, meaning no refund will be issued for cancellations.
Cancellation Fees:
- Galactic Tours & Travels adheres to the cancellation terms set by the individual tour operators, which may include fees depending on how close to the departure date the cancellation is made.
- Our service team will clearly outline any fees before finalizing your cancellation.
Rescheduling Options:
If you are unable to attend your booked tour, some operators may offer rescheduling options or travel credits, depending on availability.
Travel Insurance:
To protect your tour investment, we recommend purchasing travel insurance that covers cancellations due to unforeseen events such as illness, weather disruptions, or personal emergencies.
Customer Support:
If you need assistance or have questions regarding your tour booking cancellation, our Customer Support team is available 24/7 to provide guidance and solutions.
D. Car Booking Cancellation Policy
At Galactic Tours & Travels, we understand that your travel plans can change. Our car booking cancellation option is designed to be convenient and transparent, giving you flexibility when needed.
How to Cancel Your Car Booking:
- Log into Your Account: Navigate to the “My Bookings” section once logged in.
- Select Your Car Rental: Choose the car rental reservation you wish to cancel.
- Review Cancellation Terms: Different car rental providers may have varying cancellation policies, so please review the terms carefully before proceeding.
- Confirm Cancellation: Click “Cancel Booking” to confirm your cancellation after reviewing the terms.
Refund Policy:
- Free Cancellation: Many car rentals offer free cancellation if canceled within a certain period, typically up to 24-48 hours before the scheduled pick-up time.
- Partial Refund: Some bookings may qualify for a partial refund if canceled after the free cancellation period has ended.
- Non-Refundable Bookings: For certain non-refundable or promotional rates, no refund may be available after booking.
Cancellation Fees:
- Car rental companies may impose cancellation fees based on their specific terms and conditions. These fees may vary depending on the rental type and timing of the cancellation.
- Galactic Tours & Travels does not charge additional service fees for cancellations but follows the cancellation rules set by the rental company.
Rescheduling Options:
Some rental companies may offer the option to reschedule your booking without penalty, depending on availability and their specific policy.
Travel Insurance:
To avoid losing money due to unexpected cancellations, we recommend purchasing travel insurance that covers car rental cancellations due to unforeseen circumstances like illness or emergencies.
Customer Support:
For any questions or assistance with your car booking cancellation, feel free to reach out to our Customer Support team, available 24/7 to assist with your needs.
E. Activity Booking Cancellation Policy
At Galactic Tours & Travels, we understand that your plans may change, and you might need to cancel your booked activities. Our cancellation policy is designed to offer you flexibility while ensuring a smooth process.
How to Cancel Your Activity Booking:
- Log into Your Account: Access the “My Bookings” section after logging in.
- Select Your Activity: Find and select the activity you wish to cancel.
- Review Cancellation Terms: Activities may have specific cancellation rules. Be sure to review any applicable policies before proceeding.
- Confirm Cancellation: Once you’ve reviewed the terms, click “Cancel Activity” to finalize your cancellation.
Refund Policy:
- Full Refund: Many activities allow for full refunds if canceled within a specified period before the activity date (e.g., 48-72 hours in advance).
- Partial Refund: Some activities may offer a partial refund if canceled after the full refund window has closed.
- Non-Refundable Activities: Certain promotional or last-minute activity bookings may be non-refundable, with no refund available upon cancellation.
Cancellation Fees:
- Depending on the activity provider’s terms, cancellation fees may apply if the cancellation is made close to the activity date.
- Galactic Tours & Travels adheres to the cancellation fees set by the activity provider and does not charge additional service fees for cancellations.
Rescheduling Options:
Some activity providers may allow you to reschedule your booking if you are unable to attend, depending on availability and policy.
Travel Insurance:
To protect your activity bookings from last-minute changes due to emergencies, we recommend purchasing travel insurance that covers cancellations or missed activities.
Customer Support:
If you need help or have any questions regarding your activity booking cancellation, our Customer Support team is available 24/7 to assist you in managing your bookings.
F. House Rent Booking Cancellation Policy
We at Galactic Tours & Travels understand that plans can change, and you may need to cancel your house rental booking. Our cancellation policy ensures a straightforward process while offering flexibility based on the rental terms.
How to Cancel Your House Rental Booking:
- Log into Your Account: Access the “My Bookings” section after logging in.
- Select Your Rental: Find the house rental reservation you wish to cancel.
- Review Cancellation Terms: Every rental property has its own cancellation policy. Please review the specific terms before proceeding.
- Confirm Cancellation: Once you’ve reviewed the terms, click “Cancel Booking” to complete your cancellation.
Refund Policy:
- Full Refund: Some house rentals offer a full refund if canceled within a specific window of time, often 30 days or more before the check-in date.
- Partial Refund: Cancellations made after the full refund period may be eligible for a partial refund, depending on the rental’s terms.
- Non-Refundable Rentals: Some house rentals, particularly special deals or last-minute bookings, may be non-refundable, with no option for a refund upon cancellation.
Cancellation Fees:
- Some house rental providers may impose cancellation fees based on the timing of the cancellation and the property’s policy.
- Galactic Tours & Travels follows the cancellation rules of each rental provider and does not charge additional service fees for cancellations.
Rescheduling Options:
Certain rental properties may allow you to reschedule your stay without penalty, depending on availability and their terms.
Travel Insurance:
To protect your rental booking from unexpected changes, we highly recommend purchasing travel insurance that covers cancellations due to unforeseen circumstances, such as emergencies or travel disruptions.
Customer Support:
If you require assistance with canceling your house rental booking or have any questions, our Customer Support team is available 24/7 to provide guidance and support.
